Nest learning thermostat learned to be a jerk

We installed a Nest learning thermostat last year when we replaced the heating & air conditioner. It’s nifty, we thought! It will learn our preferences, we thought!

For quite a while (read, summer time) it was wonderful. Sometimes we would adjust the temperature on the fancy iPhone app, but it usually kept the house comfortable.

Now it’s winter time, which in Southern California means we have chilly nights and can get up to 80 degrees during the day. This morning it was 40 and it’s forecasted to be 75, so a 35 degree split. This seems like the perfect challenge for a Nest learning thermostat! Figure out that we like the house to be right around 70-72, so give us a little heat in the morning and maybe a little cool in the afternoon (if at all), then only if it gets cold outside, give us a little heat at night. Not too difficult.

Recently, we found that every afternoon, the heater was coming on and running hell bent for leather because the Nest had set itself to 77 degrees. We turned the temperature down. The next day, the same thing happened, we turned the temperature down again. The next day, repeat…until I finally googled this and it seems Nest will automatically set target temperatures based on what it thinks you like.

I have never set the heat to 77 degrees. Ever. My husband is a walking heater so he certainly hasn’t set it to 77. Where did Nest get this idea?

It's lying to you

You set it here, but psych! it’s 77

As it turns out, other people have been complaining about this very thing. One poor guy’s Nest was kicking up the heat to 90! The Nest is supposed to learn your schedule as you use it, and then it creates scheduled temperature actions, such as heating or cooling, based on your habits. Since we haven’t ever set the heat to 77 I’m not sure why Nest thinks we want that, but I digress. The only way to try to trick the Nest is to delete the preset schedule. Hurray! we thought, we have fixed it! John deleted the full week’s worth of preset temperature spikes to 77 degrees in the afternoon.

Wouldn’t you know it. Nest has added a full preset schedule to send that temperature up to 77 every morning.

I don’t want it to be 77 in the house. Ever. That’s the point I start thinking of turning on the air conditioner. Searching the Nest community forums revealed that you cannot really get rid of this scheduling feature. You can only “teach” your Nest better. Really? 8 months of teaching this thing isn’t enough for it to know that 77 degrees is hot. It’s frustrating.

The concept of a learning thermostat is only as good as the programmers that allow the consumer to actually teach the damn thing their preferences. At this point, resetting the Nest to its original out-of-the-box status and starting over might be the only way to teach it we don’t want to roast. The one thing Nest does have going for it is the convenience of the iPhone app. If I had to interrupt work to walk over and reset the thermostat every time it had a hot flash, I’d be tempted to smash it off the wall instead.

Theocratically speaking

I think I’m going to start my own religion….Church of Baking. We will minister to the masses with muffins and cupcakes, to warm their souls and remind people of the goodness of home. We will sponsor shelters for the homeless, assist abused women and children, teach parenting classes on how to bake with your children…we will be the most amazing church to come about since some of those other big ones.

We won’t discriminate against the types of baked goods we make. All types will be welcome – baklava, bagel and brownie, side by side on the plate. Everyone feeling the love of world baked good peace. Perhaps we will become so popular, we’ll even have an Arch Bagel, or even a Holy Pie in the Sky.

Next, I’m going to start a company, based on my personal beliefs and values of baking for the better good. I’m going to open stores that sell my baking products and of course, baked goods. Of course, we will be successful! Who doesn’t like baking for good-cakes sakes? We will incorporate to protect the owners (me) from any lawsuits or losses of the company. That only makes good sense. Why would I risk my personal assets for the practices of the company I founded? Finally, when I offer insurance to my employees, I am not going to cover any medicines for diabetes or any kind of obesity treatments, because it would violate my personal beliefs and values. Also, if you suffer from celiac disease, gluten intolerance, oh, or any sort of allergy, like peanuts or tree nuts, just don’t bother to even ask for an Epi-pen, GI test or other treatment, because I use flour and nuts in my baked goods. That is what makes them Right and Good. Furthermore, since we believe in the Church of Baking, there better not be any candy making going on in your homes. You work for me, and what my company believes in should rule all your actions, regardless of whether you are on the clock or not.

Don’t like it? Work somewhere else.

That is what I am hearing from lots of people today and it makes me sad, sad, sad for America.

Corporations are not people. Corporations do not have beliefs, values, feelings or religions. The OWNER has those things. If an owner does not want to be financially and legally responsible for the actions of their business, they incorporate to remove the individual from the business liability, among other things. Once the individual is out of the mix, sure the owner can run the business according to their personal beliefs, but still within compliance with state and federal laws. You can’t have it both ways – separate yourself from legal responsibility to protect your personal assets, while infusing your individual preferences into the business practices regardless of regulations, standard business practices or laws.

Don’t like it? Sell your business.

This is the law. It also is not a violation of the businesses beliefs and values, because it’s a business, not a person. Yes, my example of the Church of Baking is loaded with hyperbole and is ridiculous, but it isn’t far off from reality in America today. In this time of economic recovery, there are lots of people – actual humans, not corporate entities – who cannot pick and choose their place of employment quickly and easily. And yet, this cavalier attitude dominates the commentary. Self righteousness and hypocricy at its best.